It is important that all confidential email communication is kept private. We've made this process easy for you with ZixCorp's email encryption services. There are no keys to exchange or cumbersome steps to remember, and it works seamlessly with our current email application, so there's no learning curve and no information to transfer. Recipients go through a few simple steps to access messages and can also respond securely to email messages, free of charge.
If you have any questions, contact Customer Support at IRCALLCENTER@UTSouthwestern.edu.
What is Secure Messaging
Secure Messaging is the automatic process of:
- Identifying outbound email messages that match encryption policies.
- Encrypting the email messages.
- Sending encrypted messages using ZixCorp's Best Method of Delivery™.
Why are we implementing Secure Messaging?
We are using secure messaging services to protect our email communications and to ensure sensitive information remains confidential.
How do I send a Secure Message?
If lexicon policies are used exclusively, the encryption process happens transparently without requiring any user input. Refer to "What is Secure Messaging?" above for more details.
If you are using ZixMail for point-to-point secure email delivery, click the ZixMail button in your regular email toolbar to automatically encrypt a message.
Your organization may have also set up a special keyword encryption policy. In this case, type the specific keyword (e.g. secure or confidential) in the Subject Line of your message and the content is automatically encrypted once it is sent. Contact your secure email administrator to confirm your company's specific keyword and its usage (e.g. keyword may need to be located at the beginning or at the end of the Subject line).
What if the recipient does not retrieve the message?
If the recipient does not retrieve the message before the expiration date, you receive an expiration notification message. The original message will be deleted from the secure Web site.